FAQ

At Garden State Caskets, we understand that the loss of a loved one is among the most challenging experiences a family or individual can endure. We firmly believe that, although it is a natural part of the process of laying your loved one to rest, cost should not add undue stress to an already difficult time.

Our mission is clear: to provide cost-effective caskets without compromising on quality. We are dedicated to assisting families during one of the most difficult periods of their lives. By offering affordable yet high-quality caskets, we aim to ease the financial burden associated with saying farewell to a loved one, allowing families to focus on the cherished memories and emotional healing that deserve their full attention.

Here are some answers to some common questions:

• How soon will my casket arrive once I place my order?  We offer delivery options as quickly as 1 and 2 Business Day(s) for an additional fee.  You may also choose standard shipping which arrives 3-5 business days. Please review our shipping policy for additional information.

• Do I need to be present to inspect the casket at time of delivery?  Some Funeral Homes may require a family member to be present for inspection.  Please speak to your Funeral Home Director to inquire about specific delivery instructions and relay that to us at check out in Shipping  Details under “Additional Delivery Instructions”)

• How do I know what size casket I will need? Please feel free to reach out to us via phone or email if you need guidance on casket size. 

• How am I sure I am selecting the right casket? If you are having trouble deciding based on the pictures on our website, please feel free to contact our experienced sales staff and we will assist you in choosing from our line of metal and wood caskets

• Do you offer oversized caskets?  Yes, we offer oversized and regular sized caskets. 

• What does the “gauge” number refer to? It refers to the thickness of the steel.  The lower the gauge, the thicker the steel is. 18 gauge metal is thicker than 20 gauge metal, thus the difference in price. 

• What if the funeral home will not accept the casket? According to Federal Trade Commission’s Funeral Rule (https://www.consumer.ftc.gov/articles/0300-ftc-funeral-rule) , to encourage fair trade and protection for the consumers, the funeral homes have no choice but to accept any caskets you chose whether from a third party vendor or not. Moreover, they cannot institute any extra fees or costs to accept caskets from a third party vendor.

• If I purchase a casket from an outside source, is it necessary to inform the funeral home? Under the guidelines of the FTC Funeral Rule mentioned above, it is not necessary to mention your intent to search elsewhere for funeral necessities. By law they have to show you a GPL (General Price List) of the products and services they offer and the prices of each.  Once you see what they have to offer, then you may choose to inform them of your intent. While not required, it would be common courtesy to inform them of your decision.